Who we are ?

Welcome to our website achcollection.com. 

Your privacy and the security of your personal data are very important to ACH Collection by HOMMÉS Studio, so we collect and manage your personal data with the utmost care and take specific measures to keep it safe.
Below you will find the main information on the processing of your personal data by ACH Collection in relation to your browsing of achcollection.com and the use of the services offered. We will give you all the appropriate information from time to time.

Who is the Data Controller?

Below is the main information on the processing of your personal data carried out by ACH Collection by HOMMÉS Studio with headquarter at Rua do Outeiro 2, 4050-452 Porto (Portugal), VAT n. 515252280 (“ACH Collection”), as Data Controller.

For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Care by calling +351 919 741 935 or by writing to the address of ACH Collection.

If you wish, you can also contact our Data Protection Officer (DPO) by writing an e-mail to support@achcollection.com.

What data do we process and why?

The personal data that ACH Collection processes is that which you provide to us when you conclude an order and purchase goods, and that which we collect as you browse or use the services offered on achcollection.com. ACH Collection can then collect data about you, for example, personal details such as name and surname, shipping address and billing address, browsing data and your purchase habits.

Your personal data is processed for the following purposes:
– conclude and execute the purchase contract for goods offered on achcollection.com;
– provide you with the services of achcollection.com such as subscription to the newsletter;
– allow registration to the site and use of services reserved for registered users;
– manage your requests forwarded to our Customer Service.
In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute an agreement with you or to provide you with the service that you have specifically requested.
We also conduct statistical surveys and analyses with data in aggregate form to understand how users interact and use the site, in order to improve our offer and our services.
However, only with your express consent will we process your personal data to:
– carry out commercial and promotional communication activities;
– customise the site and the commercial offers based on your interests.

Who will process your data?

Your personal data is processed by personnel duly authorised by ACH Collection as Data Controller. For organisational and functional needs related to the provision of services on achcollection.com. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data in these countries is carried out in compliance with the guarantees provided by law.

How long do we keep your data?

We keep your personal data for a limited period of time depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the processing purpose: for example, the data collected during the purchase of goods on achcollection.com is processed until the conclusion of all administrative and accounting formalities are therefore stored in accordance with local tax legislation (ten years), that which is used to send you our newsletter until you ask us to stop sending it.

What are your rights?

At any time, depending on the specific processing, you may: revoke your consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration and in the cases provided by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you wish, you can request to receive your personal data in possession of ACH in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you. If you believe that the processing of your personal data has been carried out illegally, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. This information may be subject to changes and additions over time, so we invite you to check the contents periodically. Where possible, we will try to immediately inform you of any changes made.

ACH Collection by Imagens HOMMES
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